How to Shop

Shopping at REFINERY is very simple. Just follow these easy steps:

  1. Choose either MEN or WOMEN from the menu selection.

  2. From the drop-down, select one of the product list headings. E.g. TOPS.

  3. Once selected, all products will load in a new page.

  4. Click on the photograph of the product you are interested in to view the product page.
    The product page will load on a new page.
    The product page provides you with every detail you require on that product which includes all photography, product details, size, colour availability, price etc.

  5. Once on the product page select your Size and Quantity and then click on the ADD TO CART button.
    If you are unsure on what size you will then click SIZE GUIDE found below the sizes.
    The SIZE GUIDE will provide you with all you need to know about that product and help you choose the right size for you.

  6. Once you have clicked ADD TO CART a pop out window will appear showing you a summary of all the items in your cart with a total value.
    You can either continue to shop by clicking the CONTINUE SHOPPING link or View a detailed summary of your cart by clicking VIEW CART.

  7. Once you have finished shopping and would like to Checkout, you can either click VIEW CART once you add a product to your bag or you can click the BAG ICON which is displayed at the top over every page and select VIEW CART.
    After clicking VIEW CART you will be redirected to the Cart page.

  8. At The Cart page a new page will load and display all the products that you have added to your cart.
    It will also display your total price (before shipping).
    You can change the quantity of items per product that you would like to purchase by selecting the + or - symbols on either side of the quantity number.
    You can also remove an item from you shopping cart by selecting the BIN Icon on the right of the product line item price.
    Once you are satisfied and are ready to proceed to checkout, click on the PROCEED TO CHECKOUT button.
    The checkout process will then load in a new page.

  9. At checkout, you have the option to either LOG IN if you already have an account (which will prefill all your contact details on the page) or fill in your relevant details as you begin the checkout process.
    You will then be prompted to the Shipping Method and lastly Payment method.
    Upon completion of your order, you will receive an email shortly after confirming your order.