Remember your ID and
latest 3 months’ payslips
or bank statements
Don’t want to complete any forms?
SMS your Firstname *Surname
*RSA ID *Gross monthly income
to 39547 and we will call you.
SMS cost R2.
How do I manage my account?
To apply for a credit limit increase – dial *120*27587# (Network rates apply)
To do a balance enquiry and confirm your instalment due, dial 0860 900 400 (SA) or +27 (0)
21 928 1044 (International), select the Store Card option, followed by the Balance Enquiry option.
Have your card and ID number ready.
How do I pay my account?
Pay at any Refinery, Ackermans, Shoe City, Tekkie Town or Dunns store .
Via your mobile banking app or internet banking:
We are an approved beneficiary with all banking institutions. Search for Tenacity Financial Services from the list
of pre-approved beneficiaries and use your 16 digit store card number as reference:
Account Name: Tenacity Financial Services
Account number: 070336342
Branch number: 051001
Reference number: Your 16 digit store card number
Pay by debit order – email us on email@example.com and we will send you the necessary forms to
Do an instant secure EFT via OZOW (SA only) CLICK HERE
EFT at a bank branch or enabled ATM or a cash payment at a cash-accepting ATM
Cash payment at a Flash trader (SA only).
If you are unable to pay your instalment, email us on firstname.lastname@example.org or call 0860 992 222 (SA) /
+27(0)21 928 1080 (NAM).
Alternatively, CLICK HERE to make a payment commitment.
For any account related queries you can contact us on:
Tel: 0860 900 400 (SA) / +27 (0) 21 928 1044
Tenacity, a division of Pepkor Trading (PTY) LTD is a registered credit provider (NCRCP 13053).